Movers of mountains: The challenges encountered by HR managers in handling multinational corporations

Abstract

The researchers conducted studies to identify the challenges that HR managers encounter in handling multinational corporations. This research study aims to discover the challenges and experiences that HR managers' face in multinational corporations. Nine informants who are currently working as HR managers in two multinational corporations were interviewed and recorded to gather qualitative data. The data collected in this qualitative phenomenological study were based on the responses to three research questions. Results were grouped into themes. The study shows that HR managers face challenges in dealing with multinational companies, such as employee behavior, extensive work coverage, and cultural differences among the employees in the company. HR managers address those challenges by sharing their techniques and strategies, which include implementing training and development programs like psychosocial training, seminars, coaching, mentoring, etc., and through feedbacking to encourage employees to openly express concerns and to promptly give alternative actions or solutions to improve their work performance. However, despite the challenges that HR managers encountered, they still needed to stick to the policy of whatever changes there were in the company and step up for their people's welfare.