UM Digos college exit survey in SY 2014-2015 : basis for action plan

Abstract

It is a dilemma of the academic institution if they could deliver their services at a rate where students see them as satisfactory. This descriptive study evaluates the students' experiences both inside and outside the classroom, determine how satisfied they are with their stay in the college, and develop an action plan to address the students' concerns. Specifically, it determined the reasons presented by the graduating students as to why they chose their course/program; the level of respondents' satisfaction with their learning experiences while enrolled in their program; their perceptions on how they were able to gain the competencies needed while enrolled in the program; and their level of satisfaction on the student support services. This study involved 304 graduating students randomly selected from the different departments of the institution, where their responses were gathered through an adopted questionnaire deployed by the Academic and Planning Services. Results convey that students are most influenced by family, their passion for the profession, and their employment prospects in choosing their course and major. Simultaneously, their learning experiences are very satisfactory in both general education and major subjects. They believed that these courses significantly helped them to become competent, proactive, and well-rounded individuals. Further, students are very satisfied with their services from the Cashier's Office, Student Accounts Office, and the Guidance and Testing Center. Moreover, most of the respondents would like to enroll in graduate school after graduation, either full-time or part-time. Some would like to enhance their technical skills by enrolling in short-term courses. Lastly, they would highly recommend UM to their friends and relatives. Generally, this study recommends a review of the courses in the prospectus is needed. Additionally, there shall be provision for scaffolds in science and mathematics, exercising leadership, and conducting relevant research. An improvement is also needed in the quality of teaching of those handling GenEd subjects and the services of the speech and science laboratories. More so, there is a need to upgrade laboratories and classrooms.

Keywords: exit survey, descriptive, action plan, UM Digos College