Restaurant atmosphere and customers' satisfaction in selected establishments in Davao City

Abstract

The study was conducted to determine what is the level of customer satisfaction in relation with the restaurant ambience and to determine their significant relationship between restaurant atmosphere and customer satisfaction in selected establishments in Davao City when tested according to the profile data. To gather information with regards to the Restaurant Atmosphere and Customer Satisfaction in Davao City, the researchers used descriptive research method. The data was collected to give data for analysis of the variable statistician interference methods for target respondents. The respondents in this study were 400 customers in selected restaurants in Davao City. The result shows a high level of restaurant atmosphere and customer satisfaction and high significant relationship.