| dc.contributor.author | Cedeño, Cherry M. | |
| dc.contributor.author | Pal, Mariel Joy M. | |
| dc.date.accessioned | 2023-02-06T03:20:40Z | |
| dc.date.available | 2023-02-06T03:20:40Z | |
| dc.date.issued | 2016-07 | |
| dc.identifier | T 7778334 | en_US |
| dc.identifier.uri | http://103.123.43.47:8080/handle/20.500.14045/458 | |
| dc.description | In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science in Tourism | en_US |
| dc.description.abstract | This study was conducted to investigate the longevity study of Paradise
Island Park and Beach Resort in the Island Garden City of Samal. The
researchers employed qualitative research design, and an open-ended
interview guide questionnaire was used as the data collection instrument.
The instrument used in the study was validated by the members of the
panel. Narrative analysis using thematic method was used to analyze the
data. The respondents of this study were selected employees or staff of
Paradise Island Park andBeach Resort in the Island Garden City of
Samal (IGACOS). Findings revealed that strong management-employee
relationship is needed in order to achieve the company’s goal. In
addition, continuous training for employees or staff are essential in order
to provide excellent customer service to their customers. Also,
consolidation of ideas is the best way to encourage creativity and
innovativeness among employees. Furthermore, cleanliness and
utilization of technology are important factors for customer satisfaction
and retention.
Keywords: Paradise Island Beach Resort, IGACOS, longevity | en_US |
| dc.language | en | en_US |
| dc.rights | University of Mindanao LIC | en_US |
| dc.subject | Resorts -- Management. | en_US |
| dc.subject | Resorts. | en_US |
| dc.title | Longevity of Paradise Island Park & Beach Resort in IGACOS : a qualitative case study | en_US |
| dc.type | Thesis | en_US |
| dc.publisher.src | COLLEGE OF HOSPITALITY EDUCATION - TOURISM | en_US |
| dc.description.ddc | UDT 647.94068 C32l 2016 | en_US |
| dc.description.xtnt | 73 leaves ; 30 cm | en_US |
| dc.date.produced | 2016-07 | |
