Public perception on the quality of response of police officers to crime incidents

Abstract

The study was conducted to determine the public perception on the quality of response of police officers to crime incidents. It aims to determine the following factors such as responsiveness, competence, community relation. The study was conducted among six selected barangays that were considered as highly populated with a total of 299 respondents utilizing the researchers-made questionnaire. The respondents were selected using random sampling technique. The answering of the survey fell within the duration of three consecutive days’ form February 10 -13, 2017. The study found out that among the factors being studied, all three (responsiveness, competence, community relation) were perceived by the respondents high as to the quality of response of police officers to crime incidents. Police officers should not only rely on what community perceives. Although it was rated high, police officers should always maintain the proper protocol relative to their duties enable to maintain public trust among police officers since the success of crime solution does not only rely on police officers but also with the aid of the community.