Inventory management and service delivery among selected soft drink retailers in Panabo City

Abstract

This study aimed to determine the significant relationship between inventory management and service delivery among selected soft drink retailers. This study is based on an adapted and modified questionnaire. A random sampling approach was used to collect data from 35 staff and employees among selected soft drink retailers. Mean and Pearson-r were the statistical tools used. Quantitative non-experimental correlation research was used in this study. The study revealed that the level of inventory management was high and yielded a overall mean of 3.88, which means that it is often practiced in the business. While the level of the service delivery garnered a high result with a overall mean of 4.15, which means that it is often practiced in the business. Furthermore, the study revealed that there is a significant relationship between inventory management and service delivery. The results showed a P-value of 0.000, which is less than the 0.05 level of significance, indicating that the null hypothesis (ho) is rejected.