A medical kiosk system for clinics

Abstract

With the busy and fast-moving life, every second counts, and even with little delays, the economy weakens. Daily traffic, long queues in banks and payment centers, or even long waiting-time for medical appointments are a few examples of loss of human productivity. This study evolved in developing a system that allows the clinic's patients to schedule an appointment by utilizing identification cards and biometrics. Specifically, to design and develop a system that can automate patient appointments to lessen the waiting time. The system is split into two: the kiosk system, where the user can access their accounts, and the administration system, where one administrator can control the queuing of appointments. The whole device is operated by Raspberry Pi 4B mini microcomputer with interconnection with Radio-frequency Identification (RFID) and biometrics device as well as a Global System for Mobile Communication (GSM) dongle for messaging and a thermal printer for issuance of queuing numbers. The functionality test reveals excellent results with 92.56 percent precision and 93.33 percent functional accuracy.